General information

Job Name
Customer Contact Consultant
Ref #
321
Date
15/05/2025
Department
Customer Service
Employment Type
Full Time
Location
Hung Hom

Description & Requirements

Job Description
  •  Providing warm welcome to customers, understand their needs and ensure the Best Customer Experience is achieved.
  • Following up closely with customers and internal parties to ensure all service requests are being attended efficiently.
  • Supporting marketing / promotional activities and perform administrative duties.
  • Support ad hoc assignments arranged by managers.
Job Requirements
  • Experience in customer service / retail / aviation or hotel industry
  • Strong interpersonal and communication skills
  • Good command of written and spoken English and Chinese
  • Proactive and Positive working attitude Proficient in Microsoft Office
  • Willing to work on shift (5.5 days per week, Monday – Sunday)
  • Work locations: Hung Hom
  • Fresh Graduate will also be considered

Competitive remuneration package including 5-day work week will be offered to the right candidates. Interested parties please click the below "Apply Now" button.


Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies.


All information received will be kept in strict confidence and only for employment-related purposes.


Zung Fu is an equal opportunity employer. We are committed to creating a diverse and inclusive environment and do not discriminate on the grounds of sex, race, disability, family status, sexual orientation or any other legally protected factors.


Zung Fu is also dedicated to treat each other fairly, impartially and with respect at all times.


Please let us know if you need a special accommodation or disability support service arrangement during the recruitment process at any time.

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