General information

Job Name
Deskside Support Engineer
Ref #
324
Date
06/05/2025
Department
Information Technology
Employment Type
Full Time
Location
Chai Wan

Description & Requirements

Job Description
- Provide frontline support for desktop-related issues, including
hardware, software, and network troubleshooting.
-  Assist users with the installation, configuration, and maintenance of
desktop systems and applications.
- Respond to and resolve user inquiries and technical issues in a timely
and efficient manner.
- Support and troubleshoot audio and video conferencing meetings.
- Collaborate with other IT team members to ensure the smooth
operation of desktop environments.
- Document and track support requests and resolutions using our
ticketing system.
- Stay up-to-date with the latest industry trends and technologies to
provide the best support possible.
Job Requirements
- Higher Diploma or above in IT-related disciplines.
- 2 years of work experience in user desktop support service is
preferred.
- Strong knowledge of desktop operating systems (Windows, macOS,
Linux) and common desktop applications.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.

Competitive remuneration package including 5-day work week will be offered to the right candidates. Interested parties please click the below "Apply Now" button.


Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies.


All information received will be kept in strict confidence and only for employment-related purposes.


Zung Fu is an equal opportunity employer. We are committed to creating a diverse and inclusive environment and do not discriminate on the grounds of sex, race, disability, family status, sexual orientation or any other legally protected factors.


Zung Fu is also dedicated to treat each other fairly, impartially and with respect at all times.


Please let us know if you need a special accommodation or disability support service arrangement during the recruitment process at any time.

< Back to job list